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The single biggest executive problem of the 21st century Every-day, between 20-50% of productivity is lost due to intangible activities that destroy organizational value. As productivity is the ability of an organization to execute strategic planning, such losses directly reduce shareholder value and expose the organization to unacceptable levels of competitive risk. According to international intangible standards, strategic effectiveness losses occur due to two core impacts: - Operational disengagement:
- Ineffective knowledge activities – finding, retrieving, storing, and filing information; learning, email, etc
- Ineffective collaboration activities – meetings, phone calls, etc
- Ineffective leverage activities – errors, rework, duplication. Internal politics, red tape, security impacts, etc
- Structural disengagement:
- Issues such as absenteeism, sick leave, etc.
Worse still, ineffective intangible activities directly reduce service, satisfaction, engagement, retention, and growth. Not collecting intangible intelligence on the effectiveness of intangible activities is one of the most substantial risks organizations face today. Conventional management and leadership systems do not financially value intangible activities as they are simply regarded as “part of the job”, or “just a cost of doing business”. However, with 20-50% of productivity being lost on a daily basis, a failure to monitor, financially value, and reduce value destroying intangible impacts is creating unacceptable strategic, competitive, and governance risks to which directors and executives will become personally liable. Some companies have created metrics to measure (not financially value) changes in disengagement. These metrics give a percentage measure of overall engagement, but do not explain the impacts of disengagement on productivity, costs, revenue, earnings, market value, share price, and leadership effectiveness. Whilst measures and metrics are important, financial valuations and financial reports are what leaders require. The result: Even if disengagement is being measured, substantial avoidable shareholder value losses, competitive risks, are productivity losses are incurred each day – as the financial costs of disengagement on productivity, costs, revenue, earnings, market value, share price, and leadership effectiveness remain unknown. A new solution, one that shows financial impacts, is required. A World-First Solution The Intangible Intelligence® Health Check is the world’s first software solution to financially value and financially report operational and structural disengagement and the substantial financial impacts disengagement has on productivity, costs, revenue, earnings, market value, share price, and leadership effectiveness. Using international intangible standards, the root causes of strategic ineffectiveness are identified, financially valued, and financially reported by financially assessing the value and value loss associated with intangible activities. This process yields a substantial number of benefits: It is now possible to:
- “What’s it worth?” : Identify value loss in terms of avoidable cost wastage, revenue losses, earnings losses, market value losses, share price losses, and management effectiveness losses in hard financial terms.
- “Where do I focus improvements?” : To do the above on an activity-by-activity basis to identify where strategic execution and therefore shareholder value can be improved at an operational level.
- “How well am I realizing benefits?” : Identify the actual value contribution of intangible activities related to knowledge, collaboration, leverage, and structural issues.
No risk, Complementary Access to the software As the world’s first solution in this space, the benefits of the Intangible Intelligence® Health Check are not well understood, appreciated, or acknowledged. To ensure that forward thinking organizations can test and trial the Intangible Intelligence® Health Check without risk, the International Intangible Management Standards Institute has created a complementary version of the software which can be used without licensing fee, or maintenance fee. You are free to copy, and give this software to anyone who will benefit from it.
Customize it to your organization Each Intangible Intelligence® Health Check software package is customized with embedded data to reflect a specific part of a business – all in accordance with international intangible standards. In the complementary version you will explore how the software can be applied to a firm that may have very different financial performance to your own firm. As you use the software, and read the online help, you will gain an understanding of how vital it is to collect intangible intelligence on the effectiveness of the strategic planning and strategic execution process. At any stage you can confidentially send your data to the International Intangible Management Standards Institute to have the software updated to reflect your unique business’s operations and functions. The Institute charges customization fees to update the software. Once you receive your updated software back, you are free to distribute that software throughout your entire organization at no cost – no licensing costs, and no maintenance costs. It is our hope that each department and division will wish to see its own values in the software. Time to get started? To get your complementary copy of the Intangible Intelligence Health Check, please email
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